Terms & Conditions
Acceptable Usage Policy
The Real Review is a service owned and operated by Corkscore Pty Ltd. It enables its users to access professional wine and food ratings, reviews and articles through mobile phones, Blackberries and iPhones and through the internet, and to share certain information with their friends.
The content on this site is for personal use only. The content, including professional tasting notes, ratings, articles and community ratings and reviews published on The Real Review is the property of its writers and Corkscore Pty Ltd and may not be copied, shared distributed without expressed written consent of its writers and Corkscore Pty Ltd. Please contact us for any questions regarding this matter.
The Real Review does not sell wine itself. However, many jurisdictions have very wide laws governing the advertising and sale of alcohol, whether directly or indirectly, including prohibitions on the advertising and sale of alcohol to minors. By becoming a member of The Real Review, you represent and warrant that you are at least the minimum age required within your jurisdiction to purchase alcoholic substances and beverages.
You acknowledge that The Real Review is available for your personal, non-commercial use only in accessing food and wine ratings, reviews and articles as well as posting your own comments. You represent, warrant and agree that User Content submitted through your account or otherwise posted, transmitted, or shared by you on or through The Real Review will not violate or infringe the rights of any third party, including copyright, trademark, privacy, publicity or other personal or proprietary rights; or contain libelous, defamatory or otherwise unlawful material. We hate to say this, but you must not use The Real Review for:
- posting, transmitting, sharing or storing User Content which in our sole opinion is threatening, unlawful, defamatory, infringing, abusive, harassing, vulgar, obscene, pornographic, sexually explicit, graphic or gratuitous violence, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable;
- impersonating any person or entity, or falsely stating or otherwise misrepresenting yourself, your age or your affiliation with any person or entity;
- using The Real Review in any unlawful manner or in any other manner that could damage, disable, overburden or impair it;
- posting, transmitting, sharing, storing or otherwise making available content that, in the sole judgment of The Real Review, is objectionable or which restricts or inhibits any other person from using or enjoying The Real Review, or which may expose The Real Review or its users to any harm or liability of any type.
You are solely responsible for User Content you post on or through The Real Review, or transmit to or share with other users. You may not post, transmit, or share User Content on The Real Review that you did not create or that you do not have permission to post. You understand and agree that The Real Review may, but is not obligated to, review User Content and may delete or remove (without notice) any User Content which in its sole discretion and for any reason whatsoever, breaches these Terms and Conditions of Use. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on The Real Review.
When you post User Content to The Real Review, you authorize and direct us to make such copies as we deem necessary in order to facilitate the posting and storage of the User Content. By posting User Content to The Real Review, you automatically grant, and you represent and warrant that you have the right to grant, to The Real Review an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, copy, display, reformat, translate, sub-license and distribute such User Content in connection with the purposes and objectives of Corkscore properties and services, including The Real Review and Wine API services to 3rd parties. The Real Review does not assert any ownership over your User Content. You retain full ownership of all of your User Content and any intellectual property rights or other proprietary rights associated with your User Content, subject only to the license granted to The Real Review pursuant to these Terms and Conditions of Use.
Wineries are solely responsible for Winery Content posted on or through Corkscore properties, including The Real Review. Wineries understand and agree that Corkscore may, but is not obligated to, review Winery Content and may delete or remove (without notice) any Winery Content which in its sole discretion and for any reason whatsoever, breaches these Terms and Conditions of Use. Wineries are solely responsible at their sole cost and expense for creating backup copies and replacing any Winery Content they post or store on Corkscore properties.
When wineries provide Winery Content to Corkscore, including The Real Review, they authorize and direct us to make such copies as we deem necessary in order to facilitate the posting and storage of the Winery Content. By submitting Winery Content to us, wineries automatically grant, and represent and warrant that they have the right to grant, to Corkscore an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use, copy, display, reformat, translate, sub-license and distribute such Winery Content in connection with the purposes and objectives of Corkscore properties and services, including The Real Review and Wine API services to 3rd parties. Corkscore does not assert any ownership over Winery Content. Wineries retain full ownership of all of Winery Content and any intellectual property rights or other proprietary rights associated with the Winery Content, subject only to the license granted to Corkscore pursuant to these Terms and Conditions of Use.
Delivery Method, Refunds and Returns
Corkscore Pty Ltd operates The Real Review and may provide subscription facilities. Subscriptions automatically renew unless the membership is cancelled before the end of the current period. Cost of the renewal will be the same as when the user signed up originally. No payment information is stored on this site. We use Recurly.com to manage subscription and payment details. The Payment Gateway to process payments is provided by Paypal. Unless stated otherwise, the period for paid membership is 12 months. We do not offer full or partial refunds of membership fees for any reason. Membership commences with the payment of the membership fee and cannot be suspended for any reason until the last day of the membership period. Delivery of the membership is in digital form. Upon payment for the subscription, subscribers will define their own login name and password and receive an invoice with the amount paid. Unless stated otherwise, all prices are in Australian Dollars. Membership can be terminated by contacting us or clicking the “View your subscription and billing information” link in the emailed invoices.
If ticket holders wish to cancel more than 21 days before the start of the event, the ticket price will be refunded. If ticket holders wish to cancel within 21 days before the start of the event because of change of mind, no refunds will be made.
In the event of an event being postponed, the organiser will notify registered attendees via email prior to the event date. In case of postponement ticket holders will be rebooked for the rescheduled event date or may alternatively request a credit voucher for future events. Refunds will be offered to those unable or unwilling to attend the future date.
In case of event cancellation by the organiser other than through force majeure, credit vouchers, rebooking for future events or refunds will be offered.
Please note booking fees and credit card surcharges are non-refundable and refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was originally received.
Wineries participating in events
In case of postponement of events, wineries and their wines will be included in the event at the new date. Administration fees will not be refunded.
If wineries cancel their participation, any administration fees will not be refunded and any wines submitted will not be sent back to the winery. In case of event cancellation, wineries will be refunded administration fees and any submitted wines sent back to the winery.
Individual and Winery Plus memberships give access to certain third-party offers in The Real Advantage program. Third-party partners are solely responsible for the fulfilment and delivery of their offers. The Real Review is not responsible or liable in any way whatsoever for damages or losses resulting from use of any offers in The Real Advantage program. The Real Advantage offers expire on termination of the eligible memberships.
The Real Review provides its service on an “as is, where is” basis, and to the full extent permitted by law excludes all warranties and representations, express or implied (including without limitation warranties and representations as to merchantability or fitness for any particular purpose).